Streamlining Healthcare Insurance Operations With AI-driven Automation
AI-enabled teams boost productivity by 66%, cut costs, and enhance the consumer experience.
Discover Smarter Healthcare Operations
Request your personalized demo to see how the platform streamlines workflows, enhances accuracy, and eliminates operational friction
An AI-Enabled One-Stop Platform For Your Internal Teams
To manage the complete lifecycle of healthcare business operations.
End-to-End Sales Management
Close deals faster and enhance broker satisfaction through proactive, personalized healthcare sales management from quoting to contract signing and enrollment.
Enjoy Hassle-Free Onboarding Of Groups & Individuals
Onboard new clients seamlessly with consumer-friendly tools, automated configuration, and workflows that make your onboarding process faster, easier, and more efficient than ever.
AI-Assisted HIPAA-Compliant Next-Gen Contact Center
Help your agents resolve customer inquiries faster and more accurately with HIPAA contact center solutions that offer instant recommendations, knowledge base access, and next-best-action prompts.
Automate Healthcare Business Processes With AI Assistance
Single Pane To Service Stakeholders
Transform healthcare delivery by centralizing data, tools, and context your service teams need to support every consumer—members, providers, brokers, and employers.
Automate Business Processes & Manage Workflows
Tailor workflows to your unique processes and requirements with an intuitive workflow. Scale effortlessly as your business grows, with workflows that adapt to your changing needs.
Manage Renewals
Let your team handle renewals more efficiently while improving accuracy with automated reminders, real-time data access, and streamlined healthcare workflow management.
A Platform for Every User
Across Your Healthcare Enterprise
Account Executives, Sales Executives & Underwriters
- Auto-generate quotes, proposals, and contracts
- Override auto-generated documents
- Automate approval workflows for quotes, proposals, and contracts
- Accelerate decision-making with AI-enabled workflows
- Access to quote & proposal management
Group Onboarding/ Configurations Team
- Auto setup configurations from sales-related information
- Configure a custom theme for a group
- Send invites to employees for enrollment
- Define workflows for managing configurations
- AI-generated business configurations
Contact Center Teams
- Offer support over voice, text, chat, and IVR
- Manage member, provider, broker, and employer information
- Real-time eligibility checks for members during provider interactions
- Create and assign tasks for follow-up actions after calls
- On Call AI Assistance with Auto-generated summaries and live transcripts
Member Services Team
- Take actions on behalf of all the stakeholders – send ID card, appeal a claim, etc.
- 360 view of members – demographic data, claim history, benefits utilization, etc
- 360 view of employers – profiles, contract details, covered members, claims, etc.
- 360 view of providers – profiles, contract details, claims performance, etc.
Provider Relations
- Get a 360 view of providers & AI assistance for increased efficiency
- View all products, plans, and manage benefits
- Assist customers in choosing the right benefits with extremely fine-tuned data
- AI suggested benefit selection based on past utilization
Business Operation Teams
- Access out-of-the-box workflows for common business operations
- Transform healthcare workflows with AI assistance for optimization
- Integrate with external systems for automated execution
- View and Manage SLAs
- One platform to manage brokers, quotes, proposals, and enrollments.