Argus develops an intelligent and easy to plug Integration Platform

How did we help

Product Vision & Strategy
User Experience
System Design & Architecture
Mobile Application
Web Portal Development
Cloud Infrastructure
System Integrations

Enables data exchange & integration with vast disparate systems; regardless of their business entity or data format type

Offers granular tracking and auditing of data feeds and records at every stage of processing

Equips Operations team with numerous well-defined trackable rules to help them handle errored records

Offers granular tracking and auditing of data feeds and records at every stage of processing

The Context.

Argus Dental & Vision Inc., has been providing quality dental and vision coverage at affordable rates to families and individuals, since 2006.

As a third-party administrator (TPA) in 48 states, Argus serves nearly 1 million dental and vision members; providing benefits administration solutions to Medicare Advantage, Medicaid and Children’s Health Insurance Program (CHIP) carriers in several states. Argus Dental & Vision is now a segment of the Aflac family. For more than 65 years, Aflac has been committed to helping pay bills which health insurance doesn’t cover. During that time, the company has earned a reputation for paying quick and fair claims. As a result, more than 50 million Americans today, trust Aflac to be there when help is needed the most

Argus has to collaborate with several external service providers in order to offer unified & integrated health & well-being solution to organizations and individuals. Each of these partnerships involve efficient & secure exchange of vital healthcare data between Argus’ core systems and systems of the external partners. This exchange of healthcare data becomes complex as both the data – which is being exchanged & the systems – which are involved in this interaction, are disparate. That is to say, there exists multiple service partners with unique systems and heavy volumes of data in no clearly specified industry format. Furthermore, these formats & systems may continue to change due to several business or technical reasons. All this adds up to the complexity of Data Exchange.

The Business Ask.

Argus required an intelligent solution that takes away the complexity of disparate data exchange, enabling Argus to scale & diversify by having new partners on-board. It must enable Argus to operate with existing and new service partners in a much easier and quicker fashion.