HealthPlan Services enjoys Real-time view & analytical reporting
How did we help
- Product Vision & Strategy
- User Experience
- System Design & Architecture
- Mobile Application
- Web Portal Development
- Cloud Infrastructure
- System Integrations
Became a USP attracting numerous new clients & there by achieving considerable business growth
Equipped more than 200 users of the operations team to manage over 100,000 transactions daily
Resulted in significant cost efficiency as it provided ‘self-serve’ capabilities to run and manage millions of transactions
The Context.
The Patient Protection and Affordable Care Act dramatically altered the health insurance landscape in the US. It required ‘Payers’ to integrate with the newly established public and private exchanges. They had to, thus keep pace with the fast growing individual market while keeping their administrative costs low and predictable.
The Patient Protection and Affordable Care Act dramatically altered the health insurance landscape in the US. It required ‘Payers’ to integrate with the newly established public and private exchanges. They had to, thus keep pace with the fast growing individual market while keeping their administrative costs low and predictable.
HPS was one of the first TPAs to provide cutting edge technology, connecting its ‘Payer’ clients with over 40 public exchanges and more than 150 private exchanges. This led to a multifold increase in HPS business volume, and it was handling about a 100,000 transactions a day in a short span of time. Given the tremendous spike in the volume of transactions, HPS needed to amplify its capability to spot, rectify & act upon errors arising at any point during the lifecycle of a transaction.
The Business Ask.
HealthPlan Services required a comprehensive platform that gives real-time visibility into the lifecycle of each transaction - as it moves through multiple internal & external systems. The solution must offer capabilities to spot, highlight & resolve transactional errors & issues. It must also enable HPS to make better strategic & operational decisions by way of analytical reporting.
If you can introduce your business vision to us,
We can realize it with speed & perfection