This healthcare AI is engineered for the entire healthcare ecosystem—members, providers, brokers, employers, and enterprise organizations like payers, TPAs, and PBMs. Infused with deep knowledge of claims, benefits, plans, and dependents, along with industry-leading business logic, it adapts seamlessly to every stakeholder’s needs and use cases. From coverage navigation and care coordination to claims processing and benefits management, the AI delivers precise, context-aware support at every step. Its ability to manage both direct and layered relationships ensures that conversations are intelligent, seamless, and always relevant. With real-time guidance, proactive workflows, and accuracy built in, healthcare organizations can unlock transformative, high-value experiences that drive satisfaction, trust, and measurable outcomes.

This healthcare AI platform is engineered with privacy and security at its core, deployed securely within each your own environment to ensure complete data control and confidentiality. Built on enterprise-grade architecture, it enforces strict authorization and compliance with HIPAA, SOC 2, and GDPR standards, safeguarding sensitive health data without compromise. Data never leaves the infrastructure, and the AI models operate in isolated environments with no external data training or sharing. By combining robust security measures with privacy-by-design principles, this solution guarantees that only authorized users access critical information - delivering trust and peace of mind across the healthcare ecosystem.

At the core of our AI is the Presentation Context Protocol (PCP) - fully compliant with MCP standards and enhanced to deliver comprehensive coverage for both actions and conversations. By embedding context-awareness into every interaction, PCP enables the AI to not only understand complex requests but also take actions on behalf of the user, ensuring workflows move forward seamlessly. Through its conversational intelligence, PCP makes every dialogue precise, detailed, and naturally aligned to healthcare use cases. Combined with the Agentic model, it powers orchestration across all VIZcare products, giving payer-facing workflows a new level of reliability and scale. With structured data ingestion, PCP minimizes hallucinations, keeping the model focused, actionable, and accurate.

Deliver the right data to the right person - every time. Powered by both RBAC and ABAC authorization models, our platform guarantees that every piece of information is accurate, compliant, and contextually correct. No incorrect data. No unauthorized access. Access control is enforced at the record and attribute level, giving payers and healthcare organizations full precision over who sees what, when, and why. With this dual-layer approach, the AI ensures trustworthy, role-based delivery of data while maintaining flexibility for complex, real-world healthcare scenarios. By embedding fine-grained authorization and contextual intelligence directly into the AI’s core, we ensure not only accuracy at scale but also total compliance, traceability, and audit readiness.